With our mobile and web features, your claims are easily accessible from anywhere.

Mobile App


  • Submit a new housing request.
  • Contact CRS at anytime for easy communication with your CRS team.
  • Gain direct access to Placetrak® Center.

Adjuster Portal

PlaceTrak® Center


  • Speed up new housing requests, our new form requires minimal data input.
  • View detailed claim information for hotel and housing placements from anywhere; desktop, tablet or smartphone.
  • Instant access to claims, invoices and statements summarizing all charges, payments and credits.
  • Request extensions for housing and hotel placements.
  • Easily communicate with your CRS team regarding any particular housing placement with the Live Chat feature.


Portal Login

Policyholder Portal

Your PlaceTrak® Center


  • You’ll gain 24/7 access to all your hotel and/or housing details. If you still need assistance, remember CRS is available 24 hours to answer any questions you may have.
  • Need to extend your stay? Request extensions on current temporary hotel and/or housing stays.
  • View all details on your temporary hotel and/or housing stays.

Browse helpful documents:

  • What to Expect:  A helpful document giving you a step by step of your temporary housing process from start to finish.
  • Move-In Information:  Important information regarding your move in to temporary housing, including your move-in inspection form.
  • Move-Out Information:  This document contains helpful information to assist you with a seamless move-out from your temporary housing.


Portal Login

Need Technical Support or Have Questions?

Need assistance downloading, installing, configuring or operating?
Please give us as call at 800.968.0848 and we will happily assist you.

Disclaimer: PLACETRAK® CENTER and the CRS smartphone app are secure ensuring the safety of all information – all transactions are encrypted.